Sanitize and Sterilise
We have always maintained the highest level of cleanliness and only made a few changes, conforming to international guidelines, to further safeguard against the threat of contamination. We started screening patients, pre-appointment and upon arrival, and practise social distancing by only admitting limited patients at a time. Upon arrival, patients are encouraged to use the hand sanitizers and their temperature is checked. Posters on preventive measures are placed in common areas for patients to read. We have removed all unnecessary items from waiting rooms and work surfaces like shared magazines. We implemented stringent disinfection and sanitization procedures for all counters, doors and surfaces. While our nurses sanitize the clinics thoroughly, our support teams wipe down door handles, elevator buttons and other heavily used surfaces between patients with extra vigilance. We allow the air to ventilate in each clinic, between patients.
Hail our Heroes
We are grateful to our people who helped keep our clinics open. They are our frontline workers who continued to assist and help our patients, working for their well-being and safety, putting themselves at risk. We implemented randomised testing and screening for symptoms of COVID-19, across the company, as it is a critical component of preventing transmission and protecting our people.